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5 Ways Travel Brands Can Leverage Digital Marketing to Generate Sales

Travel Brands

If there was an industry that literally shut down due to the COVID-19 pandemic, it was the travel industry.

Countries shut down their borders, flights were canceled, refunds demanded, and everyone had to stay home to wait out the crisis.

As we regain some sense of normalcy, many travels are still uncertain and skeptical about starting over. Those that have taken the bold step to open their doors know that driving sales won’t be easy.

That’s why today’s article focuses on digital marketing strategies that brands can leverage to generate sales.

Cold Calling

The cold calling strategy works hand in hand with your other strategies to maximize deal closure.

The inquiries that come through web forms and other online engagements have the potential to become deals. So when you pick up the phone to follow up, you increase this possibility.

Best practices include:

  • Focus on the prospect. When making the first call, let it be about the customer. Focus on their needs and address their concerns. Make them feel comfortable enough to share their idea of the perfect trip and use the information to deduce the best travel package for them.
  • Know your stuff. Suppose your prospect wants to know the cheapest months to go skiing—do you have the answer on hand? Having in-depth knowledge of your industry including season-related activities is critical.
  • Throw out your script. Travel isn’t like other products or services. Work on your introduction but after that go with the flow. Let their interests guide the travel destinations you share with them. Just don’t overwhelm them.

Email Marketing

As far as communication goes, email marketing is perfect for travel brands. It generates good open rates allowing you to share dreamy locations, offers, and user-generated content to warm up leads to conversion.

Here are top ways to increase conversions;

  • Use eye-catching subscription forms on your website and blog posts. Introducing a subscription form allows interested people to sign up for more information from your brand.
  • Offer lead magnets. Offer discount codes, travel brochures, interactive on-location videos, and useful tips in exchange for subscription and make good on your promises. You won’t just secure new subscribers, but customers too.
  • Consider working with a professional SDR agency. These companies have the expertise to connect your business with new leads and customers. They offer a range of competitively priced bouquets to match your needs.
  • Don’t ignore abandoned searches. Automate your email marketing tool to reach out to subscribers who abandoned their searches. Entice them to continue their search by sharing hot choices and deals in the areas they had surfed.

Influencer Marketing

Whether you’re speaking to thrill-seekers, families, burned-out folk in need of a break, or couples celebrating anniversaries, these people have several things in common.

They are considering transportation options, lodging, entertainment, and other travel logistics. At the height of it, these daydreamers want affordable, convenient, but exciting adventures.

While the beautiful locations listed on your travel website are great but travel influencers are the cherry topping.

Through striking photos and reviews, they create stylish and eye-catching content to help your audience imagine themselves in those destinations. Imagine and then go about planning something similar

Here are some benefits of collaborating with a travel influencer:

  • Help increase brand awareness. Do you offer great services, reasonable prices, and trips to wonderful destinations? Getting the word out can be tough, but influencers, who typically document their entire experiences, can shed light on your brand across social platforms and strengthen your position in your industry.
  • Help allay concerns about safety protocols. Safety, hygiene, and overall wellness are major concerns among travelers. Travel influencers promote the health and safety narrative by showing what you’re doing to keep travelers safe.
  • Help convert planners to trip bookers. Think with Google estimates that up to 55 percent of leisure travelers go on 1-2 trips annually but spend a considerable amount of time planning. Allowing your influencer to offer their followers special travel discounts may encourage audiences to make bookings faster.

Run Promotions

The Think with Google research we alluded to earlier revealed that offering deals to leisure travelers can increase spontaneity.

30 percent would consider going on a trip they hadn’t planned on while a further 25 percent would travel to destinations they weren’t familiar with.

That’s the power of running promotions.

Here are promotional strategies worth considering:

  • Offer cashback and discounts. Include words like “limited period offer,” “discounts,” or “cashback” in your marketing copy to attract online searchers to your brand. Also, consider issuing discount vouchers for their next trip to encourage repeat bookings.
  • Gift customers with goodies that keep you top of mind. There are plenty of goodies you can come up with, including toiletry bags, custom water bottles, headphones, restaurant gift cards, and calendars.
  • Toot your promos on social media. According to Hinge Marketing, 60 percent of buyers will look up a brand on social before buying from them. Maintain professional but fun and regularly updated social platforms.

Chatbot Marketing

We’re living in the era of self-research. People go online to look up different travel destinations, compare offers, and ask questions remotely before speaking to human representatives.

Adding a chatbot on your website facilitates 24-hour interactions with would-be travelers, current and past customers alike.

These people don’t have to fill up forms and wait to be contacted or hold the line for the next available agent. Your bot provides helpful information to engage visitors and encourage them to buy.

Here are practical ways chatbots can help improve customer experiences and push sales:

  • Taking over human roles to improve efficiency and cut overhead costs. Bots can book airline tickets, make hotel reservations, and even recommend restaurants and interesting places to visit.
  • Help with budgeting. Chatbots share vacation packages, promotions, and answer commonly asked questions to help people plan their travel budget.
  • Gathering data. Chatbots gather engagement data your brand can use for retargeting and future targeting campaigns. Post-trip, the bot can share feedback forms with customers to gather information about their travel experiences.

 

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Business

PepsiCo Reduces Revenue Projections As North American Snacks And Key International Markets Underperform.

Pepsi

(VOR News) – In the third quarter of this year, Pepsi’s net income was $2.93 billion, which is equivalent to $2.13 per share. This was attributed to the company.

This is in stark contrast to net income of $3.09 billion, which is equivalent to $2.24 per share, during the same period in the previous year. The company’s earnings per share were $2.31 when expenses were excluded.

Net sales decreased by 0.6%, totaling $23.32 billion. Organic sales increased by 1.3% during the quarter when the effects of acquisitions, divestitures, and currency changes are excluded.

Pepsi’s beverage sales fell this quarter.

The most recent report indicates that the beverage and food sectors of the organization experienced a 2% decline in volume. Consumers of all income levels are demonstrating a change in their purchasing habits, as indicated by CEOs’ statements from the previous quarter.

Pepsi’s entire volume was adversely affected by the lackluster demand they encountered in North America. An increasing number of Americans are becoming more frugal, reducing the number of snacks they ingest, and reducing the number of times they purchase at convenience stores.

Furthermore, Laguarta observed that the increase in sales was partially attributed to the election that occurred in Mexico during the month of June.

The most significant decrease in volume was experienced by Quaker Foods North America, which was 13%. In December, the company announced its initial recall in response to a potential salmonella infection.

Due to the probability of an illness, the recall was extended in January. Pepsi officially closed a plant that was implicated in the recalls in June, despite the fact that manufacturing had already been halted.

Jamie Caulfield, the Chief Financial Officer of Pepsi and Laguarta, has indicated that the recalls are beginning to have a lessening effect.

Frito-Lay experienced a 1.5% decline in volume in North America. The company has been striving to improve the value it offers to consumers and the accessibility of its snack line, which includes SunChips, Cheetos, and Stacy’s pita chips, in the retail establishments where it is sold.

Despite the fact that the category as a whole has slowed down in comparison to the results of previous years, the level of activity within the division is progressively increasing.

Pepsi executives issued a statement in which they stated that “Salty and savory snacks have underperformed year-to-date after outperforming packaged food categories in previous years.”

Pepsi will spend more on Doritos and Tostitos in the fall and winter before football season.

The company is currently promoting incentive packets for Tostitos and Ruffles, which contain twenty percent more chips than the standard package.

Pepsi is expanding its product line in order to more effectively target individuals who are health-conscious. The business announced its intention to acquire Siete Foods for a total of $1.2 billion approximately one week ago. The restaurant serves Mexican-American cuisine, which is typically modified to meet the dietary needs of a diverse clientele.

The beverage segment of Pepsi in North America experienced a three percent decrease in volume. Despite the fact that the demand for energy drinks, such as Pepsi’s Rockstar, has decreased as a result of consumers visiting convenience stores, the sales of well-known brands such as Gatorade and Pepsi have seen an increase throughout the quarter.

Laguarta expressed his opinion to the analysts during the company’s conference call, asserting, “I am of the opinion that it is a component of the economic cycle that we are currently experiencing, and that it will reverse itself in the future, once consumers feel better.”

Additionally, it has been noted that the food and beverage markets of South Asia, the Middle East, Latin America, and Africa have experienced a decline in sales volume. The company cut its forecast for organic revenue for the entire year on Tuesday due to the business’s second consecutive quarter of lower-than-anticipated sales.

The company’s performance during the quarter was adversely affected by the Quaker Foods North America recalls, the decrease in demand in the United States, and the interruptions that occurred in specific international markets, as per the statements made by Chief Executive Officer Ramon Laguarta.

Pepsi has revised its forecast for organic sales in 2024, shifting from a 4% growth rate to a low single-digit growth rate. The company reiterated its expectation that the core constant currency profitability per share will increase by a minimum of 8% in comparison to the previous year.

The company’s shares declined by less than one percent during premarket trading. The following discrepancies between the company’s report and the projections of Wall Street were identified by LSEG in a survey of analysts:

SOURCE: CNBC

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Old National Bank And Infosys Broaden Their Strategic Partnership.

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Old National Bank And Infosys Broaden Their Strategic Partnership.

Infosys

(VOR News) – Old National Bank, a commercial bank with its headquarters in the Midwest, and Infosys, a firm that specializes in information technology, have recently entered into a strategic expansion of their link, which has been in place for the past four years.

This expansion is more likely to take place sooner rather than later, with the likelihood being higher.

For the purpose of making it possible for Old National Bank to make use of the services, solutions, and platforms that are offered by Infosys, the objective of this expansion is to make it possible for the bank to transform its operations and processes through the application of automation and GenAI, as well as to change significant business areas.

This lets the bank leverage Infosys’ services, solutions, and platforms.

Old National Bank Chairman and CEO Jim Ryan said, “At Old National, we are committed to creating exceptional experiences for both our customers and our fellow employees.”

This statement is applicable to Old National Bank. Infosys is carefully managing the business process innovations that it is putting us through, putting a strong emphasis on efficiency and value growth throughout the process to ensure that it is carried out efficiently.

This is a routine occurrence throughout the entire operation. Because of Infosys’ dedication to our development and success, we are incredibly appreciative of the assistance they have provided.

Old National has been receiving assistance from Infosys in the process of updating its digital environment since the year 2020, according to the aforementioned company.

Ever since that time, the company has been providing assistance. The provision of this assistance has been accomplished through the utilization of a model that is not only powerful but also capable of functioning on its own power.

Infosys currently ranks Old National thirty-first out of the top thirty US banks.

This ranking is based on the fact that Old National is the nation’s largest banking corporation.

It is estimated that the total value of the company’s assets is approximately fifty-three billion dollars, while the assets that are currently being managed by the organization are valued at thirty billion dollars.

Dennis Gada, the Executive Vice President and Global Head of Banking and Financial Services, stated that “Old National Bank and Infosys possess a robust cultural and strategic alignment in the development, management, and enhancement of enterprise-scale solutions to transform the bank’s operations and facilitate growth.”

This remark referenced the exceptional cultural and strategic synergy between the two organizations. Dennis Gada is the one who asserted this claim. This was articulated explicitly concerning the exceptional cultural congruence and strategy alignment of the two organizations.

We are pleased to announce that the implementation of Infosys Topaz will substantially expedite the transformation of Old National Bank’s business processes and customer service protocols. We are exceedingly enthusiastic about this matter. We are quite thrilled about this specific component of the scenario.

Medium-sized banks operating regionally will continue to benefit from our substantial expertise in the sector, technology, and operations. This specific market segment of Infosys will persist in benefiting from our extensive experience. This phenomenon will enable this market sector to sustain substantial growth and efficiency benefits.

SOURCE: THBL

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Google’s Search Dominance Is Unwinding, But Still Accounting 48% Search Revenue

Google

Google is so closely associated with its key product that its name is a verb that signifies “search.” However, Google’s dominance in that sector is dwindling.

According to eMarketer, Google will lose control of the US search industry for the first time in decades next year.

Google will remain the dominant search player, accounting for 48% of American search advertising revenue. And, remarkably, Google is still increasing its sales in the field, despite being the dominating player in search since the early days of the George W. Bush administration. However, Amazon is growing at a quicker rate.

google

Google’s Search Dominance Is Unwinding

Amazon will hold over a quarter of US search ad dollars next year, rising to 27% by 2026, while Google will fall even more, according to eMarketer.

The Wall Street Journal was first to report on the forecast.

Lest you think you’ll have to switch to Bing or Yahoo, this isn’t the end of Google or anything really near.

Google is the fourth-most valued public firm in the world. Its market worth is $2.1 trillion, trailing just Apple, Microsoft, and the AI chip darling Nvidia. It also maintains its dominance in other industries, such as display advertisements, where it dominates alongside Facebook’s parent firm Meta, and video ads on YouTube.

To put those “other” firms in context, each is worth more than Delta Air Lines’ total market value. So, yeah, Google is not going anywhere.

Nonetheless, Google faces numerous dangers to its operations, particularly from antitrust regulators.

On Monday, a federal judge in San Francisco ruled that Google must open up its Google Play Store to competitors, dealing a significant blow to the firm in its long-running battle with Fortnite creator Epic Games. Google announced that it would appeal the verdict.

In August, a federal judge ruled that Google has an illegal monopoly on search. That verdict could lead to the dissolution of the company’s search operation. Another antitrust lawsuit filed last month accuses Google of abusing its dominance in the online advertising business.

Meanwhile, European regulators have compelled Google to follow tough new standards, which have resulted in multiple $1 billion-plus fines.

google

Pixa Bay

Google’s Search Dominance Is Unwinding

On top of that, the marketplace is becoming more difficult on its own.

TikTok, the fastest-growing social network, is expanding into the search market. And Amazon has accomplished something few other digital titans have done to date: it has established a habit.

When you want to buy anything, you usually go to Amazon, not Google. Amazon then buys adverts to push companies’ products to the top of your search results, increasing sales and earning Amazon a greater portion of the revenue. According to eMarketer, it is expected to generate $27.8 billion in search revenue in the United States next year, trailing only Google’s $62.9 billion total.

And then there’s AI, the technology that (supposedly) will change everything.

Why search in stilted language for “kendall jenner why bad bunny breakup” or “police moving violation driver rights no stop sign” when you can just ask OpenAI’s ChatGPT, “What’s going on with Kendall Jenner and Bad Bunny?” in “I need help fighting a moving violation involving a stop sign that wasn’t visible.” Google is working on exactly this technology with its Gemini product, but its success is far from guaranteed, especially with Apple collaborating with OpenAI and other businesses rapidly joining the market.

A Google spokeswoman referred to a blog post from last week in which the company unveiled ads in its AI overviews (the AI-generated text that appears at the top of search results). It’s Google’s way of expressing its ability to profit on a changing marketplace while retaining its business, even as its consumers steadily transition to ask-and-answer AI and away from search.

google

Google has long used a single catchphrase to defend itself against opponents who claim it is a monopoly abusing its power: competition is only a click away. Until recently, that seemed comically obtuse. Really? We are going to switch to Bing? Or Duck Duck Go? Give me a break.

But today, it feels more like reality.

Google is in no danger of disappearing. However, every highly dominating company faces some type of reckoning over time. GE, a Dow mainstay for more than a century, was broken up last year and is now a shell of its previous dominance. Sears declared bankruptcy in 2022 and is virtually out of business. US Steel, long the foundation of American manufacturing, is attempting to sell itself to a Japanese corporation.

Could we remember Google in the same way that we remember Yahoo or Ask Jeeves in decades? These next few years could be significant.

SOURCE | CNN

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