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Employee Engagement And Communicator’s Role: A Complete Guide:

Employee Engagement And Communicator’s Role: A Complete Guide:

Communication is a powerful tool that has a significant impact on the success of a career. However, this one thing substantially impacts employee engagement and boosts workplace productivity. So, effective communication is vital for employees, managers, peers, and senior leaders. An effective employee engagement strategy should be your priority if you want to multiply profitability. Thus, good communication plays a key role when discussing a good plan. So, let’s start discussing the importance:

What is employee engagement? A definition of the communicator’s role:

This aspect, coupled with cognitive and emotional components, which represent how people think and feel about their job roles, plays a crucial role in employee performance and profitability.

In addition to understanding these factors, acquiring key C-Suite info can provide critical insights into strategic planning and decision-making processes at the executive level, ultimately influencing organizational outcomes.

It’s a common opinion that good communication is the driving force that leads to success. We can say it’s an essential part of running a successful organization. Above all, according to the Kim Harrison:

“Good communication significantly lifts employee engagement.”

Employee engagement is a vital concept that is widely used in the workplace. There are many definitions of employee engagement that are circulating in the market. But more broadly, it’s about providing the right conditions to the workforce.

In this way, they can give 100% to the organization and stay committed to the goals and values. Apart from this, it’s vital to mention here that employee engagement has three components:

Physical engagement impacts how people do their job roles. Apart from this, cognitive and emotional components are how people think and feel about their job roles. These three factors are of utmost importance and impact employee performance and profitability.

The role of the communicator in EE:

First, we all need to understand that employee engagement is a two-way process. However, it’s crucial to put in the effort from both sides. Employee engagement is a gift employees give to the organization because it ultimately boosts profit.

But it’s an equal responsibility of leaders to accept responsibility. Apart from this, it’s vital to understand the importance of face-to-face communication and engaged employees. Here are the following people that are responsible for maintaining good communication and employee engagement:

Senior leaders HR department Managers
Employees Peers And top leadership

However, each role comes with its responsibilities. For instance, the leadership is responsible for creating long-term strategy and scaling up the organizational progress. In addition, HR is liable for implanting the plan and using software like check stub maker to make the employee’s life easy.

What are the top responsibilities of communicators for employee engagement?

Good communication comes at the top whenever we speak for a better business environment. If you are a professional, you have specific duties towards employees and the organization. According to the stats:

“Disengaged employees cost the USA around $450-$550 billion each year.”

However, employee engagement and good communication should be your priority if you want your company to move forward. If we look at the stats, then after the efforts, the employee engagement rate of the USA reached 34% in 2018. So, if you are a manager, you can improve your experience with good communication skills. Here are the following tips that you should follow:

Preparation:

It’s vital to remain prepared for all types of situations in the organization. In this way, you can select appropriate topics for the audience and employees. Apart from this, don’t forget to back up your communication with solid stats.

However, the main reason for the preparation is to put information in a logical sequence and consider the best way to present information.

Organization:

It is another critical thing that leads your communication in the right direction. So, if you invest time searching for a topic and relevant information, employees will feel confident. Moreover, it’s great if you can link all points together and try to convey the message in a precise yet meaningful way.

Clarity:

Clarity is one of the primary things that a leader needs as it plays a significant role in making communication better. However, for this, you need to have a clear idea in your mind and think before saying it.

Besides, try to avoid jargon and slang during the conversation. We can say that clarity involves good presentation and appropriate use of software and technology.

Punctuality:

If you want to take your communication to the next level, make punctuality your lifestyle. In most official communications, you should start points with clarity and back them with the correct supporting figures. In this way, you build trust, and the audience listens to the conversation with full attention. Moreover, if the leader is punctual, it impacts the employees and tries to do the same.

Note: Above all, don’t ignore the ethics in communication and try to be respectful and trustworthy.

Things that play a crucial role in boosting employee engagement:

The above conversation has proved that employee engagement and good communication skills play a central role in organizational success. If all factors are correctly applied, employee engagement is a great asset. Here are the following key components that play a crucial role in building employee engagement:

Leadership:

“According to the Gallup survey, managers have around 70% contribution in employee engagement across the whole business unit.”

So, it means leadership is the key to increasing employee satisfaction and corporate profit. As per the stats, only 23% of businesses believe they are promoting a healthy work-life balance.

But one wrong move could ruin the impact of all previous efforts. So, a skilled and a good leader builds a good and healthy relationship with the team. Moreover, good leaders support ideas, motivate the team, and create a culture of accountability.

Rewards & recognition:

“Rewards improve productivity by up to 25%, and employees feel connected.”

Rewards, bonuses, and recognition play a key role in boosting employee engagement. Moreover, as per stats, the award helps to increase employee productivity and engagement by up to 14%. If an organization recognizes and rewards employees, they feel motivated and work even more challenging.

Professional growth:

Professional growth is like an aircraft that needs proper guidance and maintenance. However, according to the LinkedIn survey, more than 94% of employees stay connected if they see growth in their professional lives. Besides, stats prove that companies that invest in employee training enjoy 24% high-profit margins.

If you want more profit and a focused workforce, boost employee engagement. If the team is engaged, it increases satisfaction and productivity and enhances company culture. Engagement is a symptom of success, and it’s essential for the workplace.

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Business

PepsiCo Reduces Revenue Projections As North American Snacks And Key International Markets Underperform.

Pepsi

(VOR News) – In the third quarter of this year, Pepsi’s net income was $2.93 billion, which is equivalent to $2.13 per share. This was attributed to the company.

This is in stark contrast to net income of $3.09 billion, which is equivalent to $2.24 per share, during the same period in the previous year. The company’s earnings per share were $2.31 when expenses were excluded.

Net sales decreased by 0.6%, totaling $23.32 billion. Organic sales increased by 1.3% during the quarter when the effects of acquisitions, divestitures, and currency changes are excluded.

Pepsi’s beverage sales fell this quarter.

The most recent report indicates that the beverage and food sectors of the organization experienced a 2% decline in volume. Consumers of all income levels are demonstrating a change in their purchasing habits, as indicated by CEOs’ statements from the previous quarter.

Pepsi’s entire volume was adversely affected by the lackluster demand they encountered in North America. An increasing number of Americans are becoming more frugal, reducing the number of snacks they ingest, and reducing the number of times they purchase at convenience stores.

Furthermore, Laguarta observed that the increase in sales was partially attributed to the election that occurred in Mexico during the month of June.

The most significant decrease in volume was experienced by Quaker Foods North America, which was 13%. In December, the company announced its initial recall in response to a potential salmonella infection.

Due to the probability of an illness, the recall was extended in January. Pepsi officially closed a plant that was implicated in the recalls in June, despite the fact that manufacturing had already been halted.

Jamie Caulfield, the Chief Financial Officer of Pepsi and Laguarta, has indicated that the recalls are beginning to have a lessening effect.

Frito-Lay experienced a 1.5% decline in volume in North America. The company has been striving to improve the value it offers to consumers and the accessibility of its snack line, which includes SunChips, Cheetos, and Stacy’s pita chips, in the retail establishments where it is sold.

Despite the fact that the category as a whole has slowed down in comparison to the results of previous years, the level of activity within the division is progressively increasing.

Pepsi executives issued a statement in which they stated that “Salty and savory snacks have underperformed year-to-date after outperforming packaged food categories in previous years.”

Pepsi will spend more on Doritos and Tostitos in the fall and winter before football season.

The company is currently promoting incentive packets for Tostitos and Ruffles, which contain twenty percent more chips than the standard package.

Pepsi is expanding its product line in order to more effectively target individuals who are health-conscious. The business announced its intention to acquire Siete Foods for a total of $1.2 billion approximately one week ago. The restaurant serves Mexican-American cuisine, which is typically modified to meet the dietary needs of a diverse clientele.

The beverage segment of Pepsi in North America experienced a three percent decrease in volume. Despite the fact that the demand for energy drinks, such as Pepsi’s Rockstar, has decreased as a result of consumers visiting convenience stores, the sales of well-known brands such as Gatorade and Pepsi have seen an increase throughout the quarter.

Laguarta expressed his opinion to the analysts during the company’s conference call, asserting, “I am of the opinion that it is a component of the economic cycle that we are currently experiencing, and that it will reverse itself in the future, once consumers feel better.”

Additionally, it has been noted that the food and beverage markets of South Asia, the Middle East, Latin America, and Africa have experienced a decline in sales volume. The company cut its forecast for organic revenue for the entire year on Tuesday due to the business’s second consecutive quarter of lower-than-anticipated sales.

The company’s performance during the quarter was adversely affected by the Quaker Foods North America recalls, the decrease in demand in the United States, and the interruptions that occurred in specific international markets, as per the statements made by Chief Executive Officer Ramon Laguarta.

Pepsi has revised its forecast for organic sales in 2024, shifting from a 4% growth rate to a low single-digit growth rate. The company reiterated its expectation that the core constant currency profitability per share will increase by a minimum of 8% in comparison to the previous year.

The company’s shares declined by less than one percent during premarket trading. The following discrepancies between the company’s report and the projections of Wall Street were identified by LSEG in a survey of analysts:

SOURCE: CNBC

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Old National Bank And Infosys Broaden Their Strategic Partnership.

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Old National Bank And Infosys Broaden Their Strategic Partnership.

Infosys

(VOR News) – Old National Bank, a commercial bank with its headquarters in the Midwest, and Infosys, a firm that specializes in information technology, have recently entered into a strategic expansion of their link, which has been in place for the past four years.

This expansion is more likely to take place sooner rather than later, with the likelihood being higher.

For the purpose of making it possible for Old National Bank to make use of the services, solutions, and platforms that are offered by Infosys, the objective of this expansion is to make it possible for the bank to transform its operations and processes through the application of automation and GenAI, as well as to change significant business areas.

This lets the bank leverage Infosys’ services, solutions, and platforms.

Old National Bank Chairman and CEO Jim Ryan said, “At Old National, we are committed to creating exceptional experiences for both our customers and our fellow employees.”

This statement is applicable to Old National Bank. Infosys is carefully managing the business process innovations that it is putting us through, putting a strong emphasis on efficiency and value growth throughout the process to ensure that it is carried out efficiently.

This is a routine occurrence throughout the entire operation. Because of Infosys’ dedication to our development and success, we are incredibly appreciative of the assistance they have provided.

Old National has been receiving assistance from Infosys in the process of updating its digital environment since the year 2020, according to the aforementioned company.

Ever since that time, the company has been providing assistance. The provision of this assistance has been accomplished through the utilization of a model that is not only powerful but also capable of functioning on its own power.

Infosys currently ranks Old National thirty-first out of the top thirty US banks.

This ranking is based on the fact that Old National is the nation’s largest banking corporation.

It is estimated that the total value of the company’s assets is approximately fifty-three billion dollars, while the assets that are currently being managed by the organization are valued at thirty billion dollars.

Dennis Gada, the Executive Vice President and Global Head of Banking and Financial Services, stated that “Old National Bank and Infosys possess a robust cultural and strategic alignment in the development, management, and enhancement of enterprise-scale solutions to transform the bank’s operations and facilitate growth.”

This remark referenced the exceptional cultural and strategic synergy between the two organizations. Dennis Gada is the one who asserted this claim. This was articulated explicitly concerning the exceptional cultural congruence and strategy alignment of the two organizations.

We are pleased to announce that the implementation of Infosys Topaz will substantially expedite the transformation of Old National Bank’s business processes and customer service protocols. We are exceedingly enthusiastic about this matter. We are quite thrilled about this specific component of the scenario.

Medium-sized banks operating regionally will continue to benefit from our substantial expertise in the sector, technology, and operations. This specific market segment of Infosys will persist in benefiting from our extensive experience. This phenomenon will enable this market sector to sustain substantial growth and efficiency benefits.

SOURCE: THBL

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American Water, The Largest Water Utility In US, Is Targeted By A Cyberattack

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Business

American Water, The Largest Water Utility In US, Is Targeted By A Cyberattack

water

The largest regulated water and wastewater utility company in the United States stated Monday that it had been the target of a cyberattack, forcing the company to halt invoicing to consumers.

water

American Water, The Largest Water Utility In US, Is Targeted By A Cyberattack

American Water, based in New Jersey and serving over 14 million people in 14 states and 18 military facilities, said it learned of the unauthorized activity on Thursday and quickly took precautions, including shutting down certain systems. The business does not believe the attack had an impact on its facilities or operations and said employees were working “around the clock” to determine the origin and scale of the attack.

water

The corporation stated that it has alerted legal enforcement and is cooperating with them. It also stated that consumers will not be charged late fees while its systems are unavailable.

According to their website, American Water operates over 500 water and wastewater systems in around 1,700 communities across California, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maryland, Missouri, New Jersey, Pennsylvania, Tennessee, Virginia, and West Virginia.

SOURCE | AP

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